We're here to listen.
A question about a scale, an order, or which instrument suits you? A real person reads every message and replies within 24 hours.
Everything you need to know before you play.
The questions we get asked most, answered plainly.
A steel tongue drum if you want to be playing today: forgiving, hard to damage, and it starts at $149.90. A handpan if you want the sound that brought you here in the first place, played with your hands alone. Tell us how you'd use it and we'll narrow it to one.
None. Every instrument we sell is tuned to a single scale, so there is no wrong note to play. Most people arrive somewhere they enjoy within the first hour.
Shipping is free on every US order, with no minimum. Steel tongue drums travel by air and arrive in 2 to 3 weeks. Handpans are built to order: 3 to 4 weeks for the Essential and the Signature, 4 to 5 weeks for the Master. You get tracking as soon as it ships. Every parcel is double-boxed for the trip, and we don't ship outside the US yet.
Send us a photo and we replace it - no return to organise. Just check the instrument when it arrives, and keep the packaging until you have.
Yes: 30 days from delivery, with the packaging still sealed, for a full refund. Talk to us before you order though - nine times out of ten a two-minute exchange about size or scale is what stops a return being needed at all.
Yes, it's the part we enjoy most. Tell us what the instrument is for and roughly what you want it to feel like, and we'll recommend one and explain why.